Privacy Policy

We use collected information to:

• Provide and improve our marketing services
• Track and report lead generation performance
• Process billing and payments
• Communicate about your account and services
• Resolve disputes and verify lead quality
• Comply with legal obligations
• Prevent fraud and abuse

All phone calls routed through our tracking system are recorded for quality assurance, training, and billing verification purposes. Callers are notified of recording via:

• Automated announcement at the beginning of each call, or
• Notice on your website or business listing where the tracking number appears

Call recordings are stored securely and accessible only to you, authorized Risk On Us personnel, and our call tracking service providers.

We implement industry-standard security measures to protect your information, including:

• Encrypted data transmission (SSL/TLS)
• Secure data storage with access controls
• Regular security audits and updates
• Limited employee access on a need-to-know basis

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

We retain your information:

• For the duration of your service agreement
• For up to 12 months after cancellation (to resolve disputes and provide historical data)
• Longer if required by law or for legitimate business purposes

Call recordings are retained for 90 days after each billing cycle closes.

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information (subject to legal requirements)
• Opt out of marketing communications
• Request a copy of your data

To exercise these rights, contact us at privacy@riskonus.com.

We use cookies and similar technologies to:

• Remember your preferences
• Understand how you use our website
• Improve website performance
• Provide relevant content and ads

You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies.

Our services are not intended for individuals under 18 years of age. We do not knowingly collect information from children. If we discover we have collected information from a child, we will delete it promptly.

We may update this privacy policy from time to time. Significant changes will be communicated via email or prominent notice on our website. The "Last updated" date at the top indicates when changes were made.